Connect Claude or ChatGPT once, then ask about your calls and update deals, tasks, and comments without opening Airspeed. Every change runs with your own Airspeed permissions.
How to use it4 steps
Go to Settings → MCP.
Click Connect Claude or Connect ChatGPT, then sign in with your Airspeed account when asked.
In the assistant, ask "List my five most recent Airspeed calls."
Follow up with a change, such as "Move the Acme close date to next Friday."
Turn on email reading and agents can search Gmail or Outlook for context, tell you what needs a reply first, draft a reply in the right thread, and match how you write.
How to use it4 steps
Go to Settings → Profile and find Email integration.
Connect Google Mail or Microsoft Outlook Mail if you haven't yet.
Click the gear and switch on Read emails.
Ask an agent "What's still waiting on a reply from me this week?"
A private call is now hidden from everyone who wasn't on it, admins included, across call lists, tasks, comments, notifications, recordings, and agent answers.
How to use it1 step
Open a call and click Make private, or use the lock on Schedule before the meeting.
New self-serve workspaces start a 30-day trial with scorecards, deal insights, deal scores, and two scheduled agents ready to go, plus a checklist that adds credits as you finish each step.
How to use it3 steps
Sign up with your work email.
Follow the get-started checklist docked on every page.
Check Settings → Credits for your trial allowance.
Turn on automatic updates and Airspeed rewrites a playbook from the calls recorded since its last version, about every 30 days. You accept or reject each change, section by section.
How to use it4 steps
Open Playbook under Improve and pick a playbook.
Turn on Evolve automatically.
When an update arrives, accept or reject each added, removed, or changed section.
Open Version history to read any earlier version.
If a review is still open when the next update arrives, accepted and undecided changes stay and rejected ones are reverted.
Agent connections are open to every workspace. Approve Google Drive, Notion, Clay, Asana, Linear, Canva, Zendesk, Seismic, or your own Slack once, and your agents can use them. Admins can block single tools or every write tool.
How to use it3 steps
An admin opens Settings → Connections and approves an app.
Each person clicks Connect to link their own account.
Name the app in a prompt, such as "Find the Acme account plan in Google Drive."
Google Drive lets agents read, create, and edit Docs.
Switch from Cruise to Mach 1 and several agents split a question between them for a deeper answer, with a thinking panel that shows each step as they work. Every user gets 16 Mach 1 runs a month.
How to use it3 steps
Open Ask under Agents.
Move the mode slider from Cruise to Mach 1.
Ask your question. See what you have left in Settings → Credits.
Bring next steps, forecast category, renewal date, or any custom HubSpot or Salesforce field onto the deal table and board, and edit them in place. Changes write back to your CRM.
How to use it3 steps
An admin opens Deals, switches to List, and clicks the column settings cog.
Choose Manage CRM fields, pick fields under Deal table fields, and click Save.
Run a different framework on each kind of call, like MEDDIC on demos, PACT on cold calls, and churn risk on customer calls, and pin the insights that matter to the call overview.
How to use it3 steps
Go to Settings → Insights and open the insight or framework.
Under Filters, pick the call tags it should run on.
Pin it to the call overview.
These run as custom insights, so they add context to the call rather than a traffic-light score.
MEDDPICC, or your own framework, now scores each deal on its own instead of rolling every deal at a company into one. The company overview keeps an account-level view.
How to use it2 steps
Open a company with more than one deal.
Pick the deal from the selector at the top. The annotations shown belong to that deal.
Also shipped: use Airspeed from Claude on the web (rebuilt MCP server, RN 11 Sep) · Granola meeting notes for agents, with a six-week import · agents create and update your Airspeed tasks · Salesforce: keep guests off synced events, log to a lead when nothing else matches, link created contacts to deals · deal summaries and comments on hover · a five-lesson prompt tutorial · faster scorecards
August 2026
Hand an agent the file
Attach decks, PDFs, and spreadsheets to any agent chat, save the call views you use every day, and find everything in a clearer sidebar.
The navigation now groups the app into Agents, Execute, Forecasting, and Improve. Old links still redirect. Tasks and Schedule live under **Execute**. Scorecards, Insights, Call activity, and Playbook live under **Improve**.
Guests see the recording consent page in English, French, German, Spanish, Italian, Portuguese, or Dutch, with your company's name. Admins can also write the notetaker's chat announcement.
How to use it3 steps
Go to Settings → Organizational and find recording preferences.
Edit the chat call announcement.
Set your fallback consent page language in Settings → Profile.
Also shipped: coaching suggestions when you hover a score · an email when your calendar, email, or CRM connection breaks · an admin dashboard for every agent · admins can limit scorecards to admins only · your time zone in call summary emails · half-typed prompts survive app updates
July 2026
Forecast where you already work
Forecasting launches as an add-on, agents write follow-ups into your inbox the moment a call ends, and Airspeed answers you in Slack.
Submit your forecast from the deals you already review, see an AI close probability with the reasoning behind it, roll up your team's numbers, and track them against quota.
How to use it4 steps
Open Forecast under Forecasting and request access, or start the 30-day free trial.
Review your deals, each with its close probability and reasoning.
Click Submit Forecast. Managers expand a rep's row to review it, then submit for the team.
Admins set fiscal periods, categories, and quotas in Settings → Forecasting.
Give an agent an after-call trigger and it runs as soon as a matching call ends. The follow-up agent writes the email into your Gmail or Outlook drafts, with your signature, ready to send.
How to use it4 steps
Connect Gmail or Outlook in Settings → Profile → Email integration.
Open Discover under Agents and add the Post-Call Follow-up Email agent.
Choose which calls start it, such as external calls only.
After your next call, open your drafts, check the email, and send it.
Agents can read and post call comments, create and update playbooks, read coaching scorecards, and query HubSpot or Salesforce live. Try a post-call agent that leaves coaching notes as a comment on every call.
Back after two weeks or more? Home offers a one-click summary of what happened while you were out.
Also shipped: an overview of every comment on a call · links and Markdown in comments · upload playbooks as Markdown · sort companies by last or next call · edit scorecard skills inline · prep sheets for meetings with two companies · the Airspeed name and logo across the app, emails, and the Outlook add-in
June 2026
Your team at a glance
Managers get a Team view on Home, agents leave beta, and you can share an agent conversation with one link.
Admins see every agent in the org, assign agents to people, and choose whether a template stays personal or is shared. Each person can tune the schedule on their own copy.
How to use it3 steps
Go to Settings → Agents.
Select an agent and pick people in the assignment panel.
Set each person's copy to active or inactive, then confirm.
See the past seven days next to upcoming meetings, find out why a meeting wasn't recorded, and ask questions about your calendar. Managers can view a direct report's schedule.
How to use it4 steps
Open Schedule under Execute.
Click View Details on a past meeting with a warning icon.
Also shipped: Playbook leaves beta · rename your workspace yourself · see who has connected email and calendar · an email to admins when someone joins · sync CRM tasks only for the teams you choose · pages open faster · search companies by domain and calls by phone number · edit a participant's email from their hover card
May 2026
Glyphic is now Airspeed
A new name and look across the app, plus security controls for every account and company hierarchies for everyone.
The app, emails, Slack messages, and CRM activity now carry the Airspeed name and look, at app.goairspeed.com. Your calls, deals, and settings stay exactly as they were.
Also shipped: settings grouped into Team, Features, and Personal · redesigned call recap and prep emails · rate a scheduled agent's email in one click · colors for call tags · playbooks in the API · better Arabic transcription · duplicate call detection · shared calls embed in Trumpet deal rooms
April 2026
Every meeting, every voice
Record in-person meetings from your phone, see who spoke when, and move a call to the right deal.
Add Airspeed to your phone's home screen and record a face-to-face meeting. It uploads when you're back online and gets the same transcript, insights, and CRM sync as a video call.
How to use it4 steps
On iPhone, open app.goairspeed.com in Safari, tap Share, then Add to Home Screen. On Android, open it in Chrome and choose Install app.
Open the app and tap the red Record button.
Stop when the meeting ends, and check progress in Recordings.
On your computer, add participant names with the pencil icon.
Upload recordings over 200MB, and process a call the duration limit skipped, straight from the call page.
Also shipped: quick actions in org-wide Ask Airspeed · call tags in the API · a "working on it" status in Slack · a faster deals list · Training simulations renamed AI Sales Roleplays · a SAML-only sign-in link for Okta · one-click install for Claude Desktop
March 2026
Comments on every deal
Leave notes on deals, build agents with triggers on one page, and connect Claude to Airspeed.
Also shipped: invite people from a modal with search · admins fix user names inline · edit task descriptions · Outreach Kaia recordings · yes or no insights sync to CRM checkbox fields · a faster coaching dashboard · resetting your password signs you out everywhere · shared calls show your time zone
February 2026
Describe an agent and it's built
A new Agents home with a chat-based builder, control over who opens a shared call, and private calls by default.
Also shipped: the notetaker posts a chat notice when a guest declines recording · Outlook meetings list the consent page as their location · delete playbooks, and build them from tagged calls · filter call activity by user · new video controls · clickable links in insights
January 2026
Agent results for the whole team
Send a scheduled agent's results to your teammates, let agents remember how you like to work, and record Zoom calls without waiting for the host.
Show every deal on the deals page, including deals with no close date.
Also shipped: company names transcribed correctly more often · the consent page in Swedish · HubSpot meetings owned by the calendar host · Slack channel lists load in large workspaces
December 2025
Your year in review
A recap of your 2025 in sales, agent answers you can export, and agents that ask before they start.
Every user can now chat with Airspeed agents that search your calls, deals, and CRM, use the web, and draft emails. Save an agent and run it daily, weekly, or monthly, with results sent to Slack or email.
Private calls no longer show up in agent answers or create CRM contacts.
Also shipped: edit a saved agent · link to any past conversation · longer chats · dial-in details on the consent page · scorecards re-run when attendees change · better Salesforce call logging · a denser layout
October 2025
Launch week
Five launches in five days: answers for each deal, a faster CRM sync, a coaching simulator, email from Airspeed, and Airspeed Agents.
Agents connect to your CRM, inbox, calendar, Airspeed data, and the web. Give one a multi-step job and it plans the steps, does them, and shows you the result.
How to use it3 steps
Open Agents.
Describe the job in plain English, like "Review my deals closing this quarter and score each one for risk."
Answer any clarifying questions, then check the result and ask for changes.
Airspeed creates missing contacts and leads after a call, logs each call to your CRM, syncs faster, and can bring CRM fields into Airspeed to filter calls.
How to use it3 steps
Go to Settings → Organizational and reconnect your CRM to turn on the new sync.
Click the gear next to your CRM and choose what Airspeed writes back.
Go to Settings → Tracked Fields and pick the CRM fields to bring in.
Reps practice discovery, objection handling, demos, and negotiation against an AI buyer built from real calls, then get feedback seconds after hanging up.
How to use it4 steps
Open AI Roleplay under Improve.
Pick a scenario and read the briefing.
Click Start Training Call and allow your camera and microphone.
Also shipped: filter calls by date range and by words in text insights · copy answers as clean text · redact personal details from transcripts (on request)
September 2025
Insights that know where to go
Choose which calls an insight runs on, how it writes to your CRM, and where it posts. Plus single sign-on with Okta.
Choose which calls an insight runs on, whether it overwrites, appends to, or leaves a CRM field alone, which insights sync on their own, and which Slack channel each one posts to.
How to use it4 steps
Go to Settings → Insights and open an insight.
Set its CRM field mapping and Sync behavior.
Add Filters so it only runs on the call types or people you pick.
Guests can accept or decline recording before they join, and the notetaker leaves if anyone declines. The Outlook add-in attaches the page to Teams meetings.
Turn on scoring of internal calls for a specific scorecard.
Also shipped: send the notetaker to a meeting through the API · Five9 recordings (set up with our team) · faster calls and deals lists · confirm before disconnecting a CRM
August 2025
Salesforce, direct
Connect Salesforce with its own sign-in, send call tasks to HubSpot, and get similar companies in your prep emails.
Score every call against scorecards built for each team and role, see coaching suggestions after each call, and get a weekly summary by email or Slack.
How to use it3 steps
Set up call tags first, so each scorecard knows which calls it scores.
Go to Settings → Coaching and create a scorecard, or start from a template.
Open Scorecards under Improve to see team and rep scores.
Cards show amounts in the deal's currency, the forecast category, and new versus existing business. Totals include weighted amounts.
Also shipped: a new HubSpot app, listed in the HubSpot Marketplace in April · settings get their own pages and work on mobile · redesigned notification emails · a faster companies page · Teams business links on Schedule
February 2025
See every deal at once
A board for your pipeline, tasks from every call, and Strategic Insights out of beta.
Tell Airspeed what to capture, like how a buyer found you or which competitors they named, and it answers that on every call and can sync it to your CRM.
How to use it3 steps
Go to Settings → Insights and click Create Insight.
Write the question, pick the answer type, and test it on recent calls.
Also shipped: grouped insights in Slack messages · internal calls private by default · faster video playback · your share-link expiry choice is remembered · Azerbaijani transcription
December 2024
Share the moment, not the whole call
Call snippets, and answers about one deal at a time.
The Insights page opens with summary charts: your most-mentioned insights, the patterns in won and lost deals, and a filter for one rep. Free-text answers are grouped into categories so you can chart them.
Also shipped: grouped custom insights on calls · guided tours for new users · follow-ups written in the call's language · phone calls matched to CRM contacts · Chinese transcription
July 2024
Deals in Slack
Deal rooms, shared quick actions, and Aircall calls.
Calls start processing the moment the recording is ready, and are ready to review in under 5 minutes on average. The calls page shows the status as soon as the meeting ends.
Airspeed pulls the details you care about from each call, like technical requirements or the buyer's current tools, and writes them to the matching CRM deal and contact.
Call prep emails and Slack messages recap your earlier calls with the account.
Also shipped: summaries to private Slack channels · disconnect Gong yourself · a What's New popup · French, German, and Dutch transcription (early access)
Open a company to see next steps and a framework summary, like MEDDPICC, built from every call with that account, plus a timeline of past and upcoming calls.
Map sales framework notes, like MEDDPICC elements, to CRM deal fields, kept up to date after each call.
Also shipped: search calls by internal or external · Webex join links in prep sheets · the notetaker leaves when recording is denied · Zoom recording permission requests
October 2023
Prep for every meeting
Prep sheets before external meetings, and call summaries in Slack.
Read the full transcript next to AI notes like next steps, and click a note to jump to the moment it was said. Every call gets a summary of what was discussed.
