📬 Agents Can Now Read Your Inbox
Agents can now read your Gmail or Outlook inbox. Ask them to find context, sort what to prioritize, or draft a reply inside a thread...
Your agents can now read your inbox, in both Gmail and Outlook.
Half of what happens on a deal never makes it onto a call. Now your agents can see the email side too.
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Search for context. Ask an agent what a buyer said over email before your next call.
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Decide what comes first. Have an agent go through your inbox and tell you what needs a reply today.
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Draft in the thread. Ask for a reply to a specific email, written inside that thread.
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Sound like you. An agent can read the emails you have sent to customers and match how you write, without you describing your style.
To turn it on, go to Settings → Integrations, click the gear icon next to your connected Gmail or Outlook account, and switch on Read emails.