🏷️ Call Analysis That Fits the Call
Call analysis now follows your call tags. Show MEDDIC on discovery calls, PACT on cold calls, and churn risk on CS calls, then promote the insights that matter to the call overview...
A cold call and a renewal check in are not the same conversation, so they should not get the same analysis. Now they don’t.
You can customize call analysis for every type of call your team runs, and it is live for all workspaces.
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Target a framework by call tag. Pick which framework runs on which calls. Your sales framework, such as MEDDIC, on discovery and demo calls, PACT on cold calls, churn risk on customer success calls, and a simple summary on internal calls.
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Promote insights to the overview. Choose which call insights appear on the call overview page, so the first thing a rep or manager sees is the part that matters for that call.
Set it up once in Settings. Every new call tagged that way picks it up.
The right analysis for the call, with no scrolling past the wrong one.