Is Gong still doing the work your reps need after the call? Gong captures the conversation well. Airspeed connects that conversation to the work that follows: tasks, CRM fields, the follow-up, and agents that run on their own. This post walks through 70 capabilities in 14 categories, evaluated in October 2026, and says plainly where Gong ships its own version.
How to read the tables: ✓ means the capability is documented. “Not found” means Airspeed did not find it in Gong’s public documentation at the time of evaluation. Where Gong ships a configured, partial, or on-request version, the cell names it. For the side-by-side with pricing, see Airspeed vs Gong.
What is the short answer?
Choose Gong if you want a long-established call library, Gong Labs benchmarks, and native sequences through Gong Engage. Choose Airspeed if you want the work after the call done for you, 1 to 3 minutes after it ends.
| Gong | Airspeed | |
|---|---|---|
| Time from call end to summary and insights | Minutes for most web calls, up to 1 to 2 hours at high volume | 1 to 3 minutes |
| Tasks created from calls, linked to deals | Not found | ✓ |
| Custom CRM fields filled after every call | Once RevOps configures the AI Data Extractor | ✓ |
| Agents on a schedule or on CRM changes | Not found | ✓ |
| Use it inside Claude or ChatGPT | Read-only MCP | ✓, with actions |
| Native sequences and outreach | ✓, via Gong Engage | Not offered |
Processing time runs from the end of a call until its summary and insights are available. Gong figures are from Gong’s own help documentation.
How do they compare on call understanding and processing?
Both summarize calls, pull next steps, and show talk ratios. The gap is what the notes are organized around, and how long you wait for them.
| Capability | Gong | Airspeed |
|---|---|---|
| Call summarization | ✓ | ✓ |
| Notes broken down by MEDDPICC, MEDDIC, SPICED, BANT, or your own framework | MEDDIC fields via a configured agent | ✓ |
| Identify next steps | ✓ | ✓ |
| Participant talk ratios | ✓ | ✓ |
| Define and monitor custom insights | AI trackers | ✓, in plain English |
| Call processing time | Minutes for most web calls, up to 1 to 2 hours at high volume | 1 to 3 minutes |
| Private calls | ✓ | ✓ |
On recording, the two are level. Both ship an out-of-the-box recorder, Google Meet, Zoom, and Microsoft Teams integrations, transcription, and dialer call ingestion.
How do they compare on deals and CRM automation?
This is where the follow-through lives. Gong logs every call to the CRM and its AI Data Extractor fills the deal fields RevOps configures. Airspeed fills free text, dropdown, numeric, and yes or no fields after every call, and turns next steps into tasks on the right deal.
| Capability | Gong | Airspeed |
|---|---|---|
| Deal timeline | ✓ | ✓ |
| Identify the decision-making process | Not found | ✓ |
| SDR to AE handover support | Not found | ✓ |
| Deal scoring on your framework | Infers MEDDIC | ✓ |
| Deal enrichment from LinkedIn and Crunchbase | Not found | ✓ |
| Sync to notes in the CRM | ✓ | ✓ |
| Sync to custom fields (text, dropdown, numeric, yes or no) | Once RevOps configures | ✓ |
| Manually edit and update CRM fields | ✓ | ✓ |
| Tasks auto-created from calls, linked to deals | Not found | ✓ |
| Email sync into conversation history | ✓ | ✓ |
How do they compare on insights and call prep?
Gong reports the win and loss rate. Airspeed goes after the why: loss reasons, the patterns in won and lost deals, and an ICP drawn from your past deals. Before the next call, Airspeed predicts the questions and objections your playbook says are coming.
| Capability | Gong | Airspeed |
|---|---|---|
| AI loss reasons for deals | Not found | ✓ |
| Most common pain points and themes | Theme Spotter agent | ✓ |
| Patterns in won and lost deals | Not found | ✓ |
| Win and loss rate of deals | ✓ | ✓ |
| Automatic ICP definition from past deals | Not found | ✓ |
| Prospect sentiment toward topics | Not found | ✓ |
| Pre-meeting brief | Briefer agent | ✓ |
| Predict the best questions and likely objections | Not found | ✓ |
| Sales playbook and case study integration | Not found | ✓ |
| Living playbooks generated from your calls | Not found | ✓ |
How do they compare on email, AI chat, and sharing?
Both write follow-up emails. In Gong, a rep clicks Generate and picks one of three recap styles. Airspeed drafts the email for every call without a click, and can write from your own templates.
| Capability | Gong | Airspeed |
|---|---|---|
| AI follow-up email for every call | On request | ✓, drafted automatically |
| Bespoke emails from your own templates | Three recap styles | ✓ |
| Ask a question over a call | ✓ | ✓ |
| Ask a question over a deal | Up to 60 calls and 500 emails per question | ✓ |
| Filter calls, then ask AI | Not found | ✓ |
| Use it inside Claude or ChatGPT | Read-only MCP | ✓, with actions |
| Share call snippets, internal and external | ✓ | ✓ |
| Call summaries in Slack | ✓ | ✓ |
| Converse with AI in Slack | Not found | ✓ |
The Airspeed MCP can update deal fields, create tasks, submit forecasts, and run saved agents from Claude or ChatGPT, within your permissions. Read Airspeed is now in Claude and ChatGPT for what it can do.
How do they compare on coaching, forecasting, and agents?
Gong scores calls with its AI Call Reviewer and offers scorecards and a role-play agent. Airspeed scores every call against your methodology and builds training from your live calls. Forecasting is level: both handle rep submissions, team rollups, and quotas.
| Capability | Gong | Airspeed |
|---|---|---|
| Personalized feedback on performance | AI Call Reviewer | ✓ |
| Automated coaching summaries | Not found | ✓ |
| Custom training scenarios | Role-play agent | ✓ |
| Training built automatically from live calls | Not found | ✓ |
| Customized scorecards | Scorecards | ✓ |
| Rep forecast submissions | ✓ | ✓ |
| Manager rollups by team | ✓ | ✓ |
| Quotas and fiscal calendar setup | ✓ | ✓ |
| After-call agents that run when a call is processed | Prebuilt agent library | ✓ |
| Scheduled agents, daily, weekly, or monthly | Not found | ✓ |
| Agents triggered by CRM changes | Not found | ✓ |
| Agents that write exec and manager reports | Not found | ✓ |
| Agent-run email automation | Sequences via Gong Engage | ✓ |
| Agent-run deal risk and churn reports | Risk alerts | ✓ |
| Admin agent management and rollout | Not found | ✓ |
What is new in Airspeed since Q1 2026?
Airspeed published its first edition of this comparison in Q1 2026. Since then it has added:
- Rep forecast submissions, manager rollups by team, and quota and fiscal calendar setup
- After-call agents and scheduled agents, with admin controls to manage and roll them out
- Tasks auto-created from calls and linked to deals
- Email sync into conversation history, and dialer call ingestion
- Living playbooks generated from your calls
- The Airspeed MCP, so you can use Airspeed inside Claude or ChatGPT
Do the features change results?
Features are the input. Here is what changed for Airspeed customers, compared with their own year before Airspeed (Airspeed analysis of customer data, 2026, medians):
- +38% more won revenue per rep for the median customer. 7 in 10 customers improved.
- +45% more deals won per rep each year for the median customer. 79% of customers improved.
- +54% more won revenue per rep for teams running 50+ agent runs per seat.
The last number is the one to watch. The teams that let agents do the most work after the call saw the biggest gains.
Why do teams export Gong transcripts to Claude or ChatGPT?
Because finding the moment is not the same as getting the output. Gong’s AI trackers flag where pricing, a competitor, or a next step came up. Many teams we talk to still copy Gong transcripts into Claude or ChatGPT to turn those calls into the deal summary, the follow-up, or the MEDDPICC update they actually need.
That workflow has three costs:
- You pay twice. Gong licenses and AI credits on one side, Claude or ChatGPT seats or usage on the other.
- The context is thin. A pasted transcript has no deal history, CRM fields, or earlier calls around it.
- Nothing writes back. Someone still copies the answer into the CRM by hand.
Airspeed does that work in one place: it reads each call with the deal and CRM around it, writes the output, and updates the CRM. If your team likes working in Claude or ChatGPT, the Airspeed MCP brings that same context there, with actions.
Where does Gong win?
Gong is a mature platform with a large call library, Gong Labs benchmarks, a wide integration ecosystem, and native sequences and multi-channel outreach through Gong Engage. If you are a large enterprise with RevOps and enablement teams to configure its agents and run its coaching programs, Gong is a credible choice. Its pricing combines per-user licenses, a platform fee, and a shared pool of AI credits; the comparison page covers what that means for your budget.
Which should you choose?
Choose Gong if you want an established call library and outreach in the same platform, and you have the team to configure it.
Choose Airspeed if you need the work after every call done in minutes: tasks on the right deal, custom CRM fields filled, the follow-up drafted, and agents running on a schedule or when a deal changes. If you are already on Gong, you do not have to switch recorders to find out. Airspeed can pull your recordings straight from Gong, so you can compare on your own calls first. Airspeed + Gong explains how.
Weighing other options too? See the best Gong alternatives, or book a demo to see Airspeed run on your own calls.
How was this comparison put together?
Airspeed selected 70 capabilities across 14 categories and evaluated them in October 2026. The Airspeed column reflects capabilities documented at docs.goairspeed.com. The Gong column reflects Airspeed’s review of Gong’s publicly documented capabilities. “Not found” means not found in Gong’s public documentation at the time; where Gong ships a version, the table names it. This is an Airspeed-selected comparison, not an exhaustive independent benchmark. Confirm current capabilities with each vendor.
Frequently asked questions
What is the main difference between Airspeed and Gong?
Gong captures and analyzes the conversation. Airspeed connects the conversation to the work that follows. It processes each call in 1 to 3 minutes, turns next steps into tasks linked to the deal, fills your CRM fields, drafts the follow-up, and runs agents after calls, on a schedule, or when a CRM field changes. Gong ships versions of several of these, but they are configured by RevOps or run when a rep asks.
How fast does Airspeed process a call compared with Gong?
Airspeed makes a call's summary and insights available 1 to 3 minutes after the call ends. Gong's own documentation says most web calls are ready within minutes, and that processing can take 1 to 2 hours when volume is high.
Where is Gong stronger than Airspeed?
Gong has a long-established call library with benchmarks from Gong Labs, a mature integration ecosystem, and native sequences and multi-channel outreach through Gong Engage, which Airspeed does not offer. Forecast submissions, manager rollups, and quotas are available in both.
Can I try Airspeed without leaving Gong?
Yes. You can connect Gong to Airspeed, and Airspeed pulls your call recordings from it instead of using its own recorder. Reps keep recording the way they do today, and you can compare both on live deals before you decide.
How was this comparison put together?
Airspeed selected 70 capabilities across 14 categories and evaluated them in October 2026. The Airspeed column reflects capabilities documented at docs.goairspeed.com. The Gong column reflects Gong's public documentation. It is an Airspeed-selected comparison, not an exhaustive independent benchmark.
