Gong pricing has three layers. Airspeed starts with seat type.

Airspeed processes a call in 1 to 3 minutes, measured from the end of the call until its summary and insights are available, so the CRM update, the tasks, and the drafted follow-up are waiting when the rep gets out of the meeting. Gong is usually a few minutes for web calls too, but its own documentation notes processing can take 1-2 hours when volume is high, and telephony imports can lag further. Everything downstream, the recap, the email, the field updates, waits on that step.

Yes. Instead of using Airspeed's own recorder, you can connect Gong to Airspeed and Airspeed pulls your call recordings from it. Your reps keep recording the way they do today, and Airspeed does the work after each call: tasks, CRM fields, the follow-up draft, and deal risk. Teams use this to compare both on live deals before a Gong renewal, then switch at their own pace.

Many teams do, and it shows where the gap is. Gong's AI trackers find the moments that matter, but turning a call into a deal summary, a follow-up, or a MEDDPICC update often means copying the transcript into Claude or ChatGPT. That means paying for Gong and for AI credits, working from a transcript with no deal or CRM context around it, and still pasting the answer into the CRM by hand. Airspeed writes that output from each call with the deal and CRM around it, updates the CRM, and brings the same context into Claude or ChatGPT through the Airspeed MCP if your team works there.

Both write to the CRM automatically. Gong exports every completed call and its AI Data Extractor agent fills the deal fields you configure, including MEDDIC, with no rep input; it leaves values a rep already entered alone. The differences are setup and scope: Airspeed maps extracted data to your custom fields in Salesforce and HubSpot out of the box, creates missing contacts and leads, writes to call objects, and runs on every plan, while Gong's version is a RevOps configuration on a tier that includes the agent (as of August 2026).

Yes to both, and it is worth being straight about it. Gong has a 'Generate follow-up email' button on any recorded call, which drafts a recap in one of three styles, and its AI Data Extractor agent fills configured CRM fields, including MEDDIC, from the conversation. Airspeed's difference is not that it does these things and Gong does not; it is that they happen automatically 1 to 3 minutes after every call, with custom field mapping and contact creation on by default, no agent to configure and no button to press (verified against Gong's documentation, August 2026).

Both are AI-native. Airspeed runs a multi-LLM architecture, picking between models such as Claude, GPT, and Gemini per task, and lets you define a custom extraction in plain English. Gong uses its own proprietary models behind an 18-agent library (AI Data Extractor, Deep Researcher, Call Reviewer, Briefer, Theme Spotter, role-play), with no per-task choice of model.

Gong says credit-consuming workflows stop processing when the shared pool is exhausted: new question-based AI Tracker calls and emails are not processed, API requests fail, trackers stop updating, and automated briefs stop or become stale. Administrators can purchase more credits. Included credits reset annually, while purchased credits expire at the end of the contract and do not roll over (Gong Help Center, September 2026).

Yes. Airspeed AI Forecasting scores every deal on call sentiment, buyer behavior, deal velocity, and MEDDIC completeness, then rolls that into team forecasts with AI-adjusted calls. Because Airspeed writes the underlying CRM data automatically from calls, the forecast reflects every deal in the pipeline, not just the ones reps remembered to update. Gong's forecasting suite is built primarily on CRM activity and rep-entered data.

Both coach off real calls. Gong scores calls with its AI Call Reviewer, provides scorecards and talk-ratio analysis, and has AI role-play among its agents. Airspeed assigns custom methodology scorecards per rep, grades every call automatically against them, and feeds the gaps into role-play, so the coaching happens without a manager picking calls to review. If your managers already run a coaching cadence in Gong, that gap is smaller than it looks.

Yes. Since the Q1 2026 edition of Airspeed's Gong comparison, Airspeed has added rep forecast submissions, manager rollups by team, and quota and fiscal calendar setup; after-call and scheduled agents with admin rollout controls; tasks auto-created from calls and linked to deals; email sync into conversation history; dialer call ingestion; living playbooks generated from your calls; and the Airspeed MCP, which puts Airspeed inside Claude and ChatGPT.