An honest take on Gong

Gong built the category. It stopped building for the person who closes the deal.

Airspeed is the execution layer mid-market revenue teams switch to when Gong outgrows their reps.

Gong is a great platform for the people who look at revenue from 10,000 feet. Executives get rollups. Managers get scorecards. The forecast gets a new dashboard. But the rep, the person actually on the call at 3pm on a Wednesday, has spent the last five years watching the product get heavier without getting more useful to them.

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Where Gong got stuck

Three reasons the category leader is losing mid-market teams.

These are not our words. They come from the revenue leaders and AEs we talk to every week, and from Gong customers writing publicly about why they switched.

01

It solved the leader's problem first, and never really solved the rep's.

Gong's best features are manager features. Forecast rollups, scorecard dashboards, risk flags for the VP. The reps who generate the data Gong depends on get very little back. Call recording and a search bar do not change how a rep sells on Monday.

02

It was late to the AI-native shift, and the architecture shows.

Gong bolted AI summaries onto a call-recording product built for a different era. The modern, rep-facing workflow, from pre-call brief to automatic CRM sync to coaching on this call, is hard to retrofit. Greenfield platforms like Airspeed designed for it from day one.

03

Its customers outgrew the rep experience, and nobody noticed until churn started.

We hear the same pattern from switching teams: Gong was bought two or three years ago, adoption plateaued, RevOps gave up chasing reps to log in, and the contract quietly became a line item that nobody champions. Renewal is the conversation where Airspeed shows up.

The wedge

Most revenue tools optimize for the person holding the budget. Your reps need something different.

What most revenue tools are built for
  • Weekly forecast accuracy dashboards
  • Exec-level call summaries and risk flags
  • Quarterly scorecards reviewed in 1:1s
  • Adoption metrics RevOps has to chase
  • A search bar over a library of recordings
What reps actually need on Monday
  • A pre-call brief that tells them what to say, not what was said
  • CRM fields updated without opening the CRM
  • A coaching note on this call, before the next one
  • A drafted follow-up that does not need to be rewritten
  • A deal score that changes their priority, not just the VP's

Airspeed is the first revenue platform built rep-first, then extended up. When the rep wins back five hours a week, the leader gets something Gong has never delivered at scale: adoption.

What we hear in the replies

Reps do not talk about Gong this way.

These are paraphrased from conversations, G2 reviews, and public threads from revenue teams who switched to Airspeed in the last 12 months.

I have not entered data in the CRM in weeks, and my deals have never been more up to date.
Account Executive · Series B SaaS
Pre-call cheat sheets help me ON the call, not after it. That is the whole difference.
Enterprise AE · Data platform
I have never been more on top of my pipeline.
Commercial AE · Dev tools
This is my favorite tool. Not my manager's favorite tool. Mine.
Senior AE · RevOps SaaS
I am my own sales coach now.
Mid-market AE · Fintech
My reps adopted Airspeed before onboarding finished. Gong took us six months to roll out and half the team still avoids it.
VP Sales · B2B SaaS
A Wednesday with Airspeed

Same rep, same pipeline, same calls. Different day.

This is what the execution layer feels like in practice, compared to a typical day running on Gong.

  • 07:45
    Before the first call
    Airspeed

    Pre-call brief lands in Slack: deal history, last touch, open objections, two recommended questions based on prior calls with similar accounts.

    Gong

    Open Gong. Scroll to find the right call. Listen at 2x if there is time.

  • 09:00
    On the call
    Airspeed

    Airspeed transcribes, tags, and starts drafting the CRM update in real time. The rep is present, not typing.

    Gong

    Gong records the call. The rep takes notes in parallel, in case.

  • 09:45
    Right after hanging up
    Airspeed

    CRM fields updated, follow-up email drafted, next steps added to the deal, risk flagged if the conversation warranted it.

    Gong

    Note to self: update HubSpot later. Follow-up draft: later. Deal stage: later.

  • 11:00
    Personal coaching
    Airspeed

    A private coaching note lands: one specific thing the rep did well, one concrete improvement, tied to a clip from the call.

    Gong

    Coaching happens when the manager flags it, typically weeks later in a 1:1.

  • 16:30
    Forecast check-in
    Airspeed

    Deal scores have updated from the day's calls. The rep and the manager see the same numbers. The forecast call takes 15 minutes.

    Gong

    The rep types deal updates into the CRM at 5pm on Friday so the VP has something for Monday.

Feature depth where it counts

Grouped by the moments that actually matter to a rep.

Where Gong covers a feature we note it honestly. Where only Airspeed does, that is usually the reason a team switches.

Before the call

Preparation that makes the call better, not just the debrief.

  • Automated pre-call briefs
    Deal history, open objections, suggested questions.
    Airspeed Gong
  • Account research pulled from prior calls
    Airspeed Gong
  • Searchable call library
    Airspeed Gong

On the call

The rep stays present. The system does the capture.

  • Real-time transcription
    Airspeed Gong
  • Live CRM update drafting
    Airspeed Gong
  • Talk-time and engagement analytics
    Airspeed Gong

After the call

Where the execution gap shows up.

  • Automatic CRM field updates
    Deal stage, fields, activity, next steps.
    Airspeed Gong
  • Drafted follow-up email
    Airspeed Gong
  • Personal coaching note
    Tied to clips from the call, delivered privately.
    Airspeed Gong
  • Deal score against your methodology (MEDDIC, BANT, SPICED)
    Airspeed Gong

Across the pipeline

Leader-level without reporting fatigue.

  • Forecast built from call signal, not rep memory
    Airspeed updates continuously, Gong at scheduled intervals.
    Airspeed Gong
  • AI agents taking the next action on stalled deals
    Airspeed Gong
  • AI role-play for ramp and new reps
    Airspeed Gong
  • SOC 2 Type II and GDPR compliance
    Airspeed Gong
Switching reality

Leaving Gong takes a week, not a quarter.

Most Gong migrations drag because of parallel-run theater, not because the work is hard. Here is how we actually do it.

  1. Day 1

    Connect the stack

    HubSpot or Salesforce, your calendar, your dialer, your conferencing. Two hours with your admin, no engineering required.

  2. Day 2 to 5

    Historical import

    We pull in the calls and deal history you care about. Your team keeps working. Nothing breaks.

  3. Week 2

    Rep onboarding

    Thirty minutes per rep. Most are using Airspeed on real calls the same afternoon. No adoption campaign needed.

  4. Week 4

    First clean cycle

    First full month of CRM data written by Airspeed, first forecast call built on that data, first coaching cycle delivered automatically.

No six-month rollout. No dedicated admin hire. No parallel-run quarter while two tools fight for the same CRM.

Around a third of the cost

of a comparable Gong contract. Transparent usage-based pricing. No forced multi-year commits. No per-seat gouging.

The three questions we always get.

Will our reps actually adopt it?

That is the question leaders ask most often, and it is the thing Airspeed is specifically designed for. Reps open Airspeed because every feature saves them time that same day: pre-call briefs, automatic CRM updates, drafted follow-ups, private coaching. Adoption is the differentiator, not an afterthought. On average, active weekly usage is above 90 percent by the end of week two, measured against logged-in seats.

How painful is the switch from Gong?

Technical setup is same-day. Historical data import runs in the background over the first week. Reps onboard in 30 minutes each. Most teams are fully cut over within two weeks, with no parallel run and no dedicated admin required. We assign a migration specialist to every Gong switch.

What does Airspeed cost compared to Gong?

Teams switching typically pay around a third of the cost of a comparable Gong contract. Pricing is usage-based and transparent, with no multi-year commits and no per-seat minimums. Exact numbers depend on team size and call volume and are shared on the first demo.

Bring your pipeline. We will show you what Airspeed would have done last week.

Twenty minutes, live, on your real deals. Honest answer on whether it is a fit. No pitch deck.

Book a demo