Chad Boersma

GTM Agentic Architect Lead

Chad is the GTM Agentic Architect Lead at Airspeed. He spent about ten years in revenue operations before joining Airspeed, and now helps revenue teams design the AI agents that capture deal data from customer conversations and get it to the people who need it.

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Articles by Chad

Human in the loop is quietly killing your AI CRM project

Human in the loop is quietly killing your AI CRM project

Most teams bolted AI onto CRM updates and kept a person reviewing every value. That removes no steps, so here is where the effort should go instead.

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